Letter of Apology from Richard Colless

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  • hammo
    replied
    Personally I hope Colless takes the opportunity to move on as well.

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  • Lucky Knickers
    replied
    Yes I received that too and it's appreciated.
    I am definitely not of the view that it's too little too late. This is the club I love and I want them to be successful and get it right. They have a lot of ground to make it with many but this is an important first move.
    I am going to take the opportunity to provide them with the feedback they are asking for and I will continue to support them.
    I'm really glad to see Richard take lead as he has been very quiet!

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  • MadCanuck
    replied
    My observation as well ORB - he was pushed.

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  • Old Royboy
    replied
    Letter of Apology from Richard Colless

    Hot on the heels of the news that Baron-Hay and his marketing manager are leaving the club comes a letter to members from RC acknowledging that the club stuffed up big time with both the price rises and the late delivery of memberships. The letter also promised that there would be a review of membership prices, seating arrangements etc for next year.

    Just about everybody who has met MBH agrees what a nice bloke he is. But in reality he was responsible for approving the changes to the membership prices. His resignation, plus the letter from the club indicates that either he saw the writing on the wall or has been given a less than gentle shove.

    A case of too little too late, but at least the club acknowledging that they blew it gives some hope that members may be treated a little better in the future.

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  • erica
    started a topic Letter of Apology from Richard Colless

    Letter of Apology from Richard Colless

    How many of you received a letter from Richard Colless this week apologising for membership stuff-ups? I got mine today. He is asking for comments from members about membership via the Feedback section of www.sydneyswans.com.au Let's take this opportunity to give him some constructive suggestions.
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