Is Ticketek cooked ?

[Meg]

I wonder if Clarkson has an Au Pair given this morning's news

That would be a glorious twist to a great story!

[mcs]

The love fest going on with Hawthorn and Clarkson is giving me the @@@@s as well. #anyonebuthawthorn

Been going on all year long Meg, so annoying..... I wonder if Clarkson has an Au Pair given this morning's news

[Swanstubbs]

Anyone know a good lawyer who does class actions? I reckon there are about 250,000 potential complainants who would love to be compensated for the time wasted and emotional distress that todays foreseeable shemozzle

[Meg]

Got to love also how the AFL website almost hides the story about it - way down the list of articles behind such critical news as 'Clarko's cheeky text'....

The love fest going on with Hawthorn and Clarkson is giving me the @@@@s as well. #anyonebuthawthorn

[Meg]

Thanks yes I received msg from Swans as well. Pleased they are now being proactive in their communications.

[AnnieH]

I just got a notification on my phone through the swans app... tickets go back on sale Wednesday arvo.

[ugg]

Info here

AFL Finals Round 1 ticketing update - sydneyswans.com.au

[mcs]

Thanks, sorry I’m just shirty, I’ve wasted close to four hours because of this mess-up today. [emoji35][emoji35]

Don't worry, I am too Meg. Utterly frustrated about this mess up (just like every other year it feels!)

Just updated - 3pm tomorrow for club members, 4pm thursday for general sale: AFL Finals Round 1 ticketing update - sydneyswans.com.au

Got to love also how the AFL website almost hides the story about it - way down the list of articles behind such critical news as 'Clarko's cheeky text'....

[Meg]

I know Meg and agree - was just noting that has been their choice of medium today.

Thanks, sorry I’m just shirty, I’ve wasted close to four hours because of this mess-up today. [emoji35][emoji35]

[mcs]

Not everyone uses Twitter (well I don’t, far too much rubbish going back & forth). The notification system is an unobtrusive way to get information to people. The Swans seemed to have worked that out, hence their frequent use of it that I referred to earlier.

I know Meg and agree - was just noting that has been their choice of medium today.

[Meg]

They have been twittering a fair bit today the Swans about it all, but I agree using the app notification system would be helpful.

Not everyone uses Twitter (well I don’t, far too much rubbish going back & forth). The notification system is an unobtrusive way to get information to people. The Swans seemed to have worked that out, hence their frequent use of it that I referred to earlier.

[mcs]

It's not really the AFL's fault. Ticketek hold the rights to sell tickets for events at the SCG. The SCG Trust signed that contract
with Ticketek. In the same way they signed the catering rights deal with Delaware North. The Swans & the AFL just use the ground.
They don't own it, they are tenants basically. They are not the only tenants. ANZ Stadium is a Ticketek venue also. The only
way to avoid Ticketek for finals tickets in Sydney would be to play the game at Spotless, as that is a Ticketmaster venue.

True - but the AFL could put some serious corporate pressure on Ticketek to get their issues sorted out - especially given this is a never ending giant pile of poo every time finals series pretty much.

Its the simple things they could do but don't to minimise the likelihood of problems that are so frustrating - such as staggering release times/dates etc I understand even the most sophisticated ticketing systems can go down sometimes, but they don't do anything to try and improve it year in, year out. Let alone more generally the backwardness of their ticketing system - for a large majority of events you still can't choice your exact seat (something ticketmaster achieved several years ago now).

- - - Updated - - -

Would be nice if the Swans used the notification message system to let us know what is going on. Seems other clubs are sending their members info.

Swans have something on website but that won’t reach many people.

Swans effectively use notifications to tell us many other things - when games are starting, final scores, team selections etc. so they have the capacity to do this.

They have been twittering a fair bit today the Swans about it all, but I agree using the app notification system would be helpful.

[Meg]

Would be nice if the Swans used the notification message system to let us know what is going on. Seems other clubs are sending their members info.

Swans have something on website but that won’t reach many people.

Swans effectively use notifications to tell us many other things - when games are starting, final scores, team selections etc. so they have the capacity to do this.

[AnnieH]

I knew there was some empathy in there somewhere Annie What is so frustrating is its the same old story, year in year out with Ticketek.

Shhhh... don't tell anyone!!
This is part of the reason I dug deep and became a redback member... that, and the early access to the BnF - which has been taken away from us without telling first.
Ticketek are a farce.
This is something the ACCC should look at - not only do they have a monopoly, that monopoly turns into snakes and ladders the minute you actually want to play.

[KTigers]

Yeah but that implies the AFL has common sense, which is something they've ever shown us they have.

It's not really the AFL's fault. Ticketek hold the rights to sell tickets for events at the SCG. The SCG Trust signed that contract
with Ticketek. In the same way they signed the catering rights deal with Delaware North. The Swans & the AFL just use the ground.
They don't own it, they are tenants basically. They are not the only tenants. ANZ Stadium is a Ticketek venue also. The only
way to avoid Ticketek for finals tickets in Sydney would be to play the game at Spotless, as that is a Ticketmaster venue.